AUP

Acceptable Use Policy, plain English.

What we will and will not serve. Restricted industries. Reporting violations.

Part of your File.Business BOS · 51 jurisdictions · 220K+ businesses
What we will not do

Acceptable Use Policy

Effective August 17, 2026

Summary. What we will and will not serve. Restricted industries. Reporting violations. This page documents our position in plain English. Where the full legal text is required, reach out to [email protected].

Restricted industries. We do not provide formation, registered agent, or ongoing compliance services to businesses engaged in cannabis or cannabis-adjacent activity, adult content, or firearms and ammunition. Filings identified as belonging to a restricted industry are routed to manual review and may be declined; where an order is declined, refunds follow the Penalty-free Guarantee Refund Policy. This list may change as our banking and partner requirements change, and material changes are announced as described under Updates below.

Scope. Acceptable Use Policy applies to all File.Business products and services: the Business Operation System (BOS), Compliance Subscription, one-time filings, BosAI, marketplace, partner program, API, and all related services.

Updates. We may update this acceptable use policy from time to time. Material changes will be announced via email and in-app notification at least 30 days before taking effect.

Questions. Contact [email protected] or write to File.Business, Inc., 101 N Monroe St, Suite 800, Tallahassee, FL 32301.

Governing law. Delaware. Disputes resolved per our master agreement.

This page is a summary. The full text governs and is available upon request.

FAQ

Common questions.

Where is the full text?

Available via [email protected] or in your account settings.

How are changes announced?

Email + in-app notification 30 days before effective date.

Who governs disputes?

Delaware governing law and venue.

Privacy concerns?

[email protected] · Dedicated DPO.

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